Monday, 16 November 2009

The Wrong Side of the Bed

Firstly, to everyone who thinks they are referenced in this post, I apologise in advance. None of what I write here has any meaning today. It's just a big rant.
 
I don't know what's wrong with me today. I think I may have got out of bed on the wrong side. Not physically, obviously, otherwise I'm sure my girlfriend would have something to say about it. It started literally 100 yards from my doorstep and it's continued throughout the day. So, my dear readers, prepare for some meaningless rants.
 
Umbrellas - Of late, I haven't really had any luck with them. I had a particular nice one I bought from John Lewis in Liverpool just before summer. It was quite expensive but exceptional quality. That one got left on a bus. I haven't had one since then and have been trying to manage with just a hooded coat. Then, the other day, I saw an offer in Sports Direct - 70% off! - immediately I grabbed one and was happy I was back to owning a decent umbrella... until this morning.
This morning I was shown the full blown quality of this amazing product. Perfect testing conditions - it was windy and pouring down with rain. The damn thing didn't stand a chance. Completely annihilated after a whisper of a breeze hit it. That started my bad mood.
 
Buses - I use public transport every day and, on the whole, it's a fairly decent journey to and from work. A 30 minute bus journey taking 2 buses. Some people would rant at that very prospect but I really don't mind it... until this morning.
I'm sure a lot of people are used to buses being the odd minute or two late. Although a bit OCD when it comes to time, I'm not that bothered by a couple of minutes as long as it gets me to my destination in plenty of time. Late is fine - not turning up at all is another. This increased my bad mood as I knew I would miss my second bus and be later for work than usual.
However, I had slight compensation by my second bus also being late but in a rush and so I turned up for work at my usual time.
 
Servers - Servers are lovely things. They're supposed to do exactly that - serve. Ideally they're left to do what they're supposed to do and they tick away nicely without any user interaction... yes, until this morning.
I noticed a few errors early this morning and email our support company to investigate (we have a contract so might as well get my money's worth by making them earn it). They told me that a disk on one of the servers had become corrupt and needed to be rebuilt (technical term), could I reset it. No problem - into the server room to find little orange lights blinking at me from 3 of our 6 servers. This meant 3 disks were corrupt! A meeting follows tomorrow and this will be discussed greatly.
 
Am I incapable? - I run this show on my own. Since summer, I've been the only IT Support bod in the place and, therefore, my workload is increased. I receive various jobs throughout the day and they are prioritised, by me, and added to the day's list. This morning, a job came up that I have known about and it was sat on my list for today. A person who shall only be know as "P" thought they'd tell me that "we" should get this sorted sooner rather than later. An innocent enough comment usually but, in the mood I'm in today, not a good start. Can I not prioritise and schedule my own jobs? Do I need reminded which jobs need to be done immediately and which can wait? I'm quite capable of arranging my day and, as a result of that comment, I'm now ignoring the priority that other people put on their jobs. I'm the one doing the jobs, I'm the one who rates their severity, I'll decide how and when they're done.
On the back of this particular subject is the one that riles me most. I get calls and emails and stops in the corridor telling about things that need doing (annoys me but it's fine) and, as usual, I take note and add them to a particular list. This is all fine until my calls me to tell me the SAME job because a member of staff has also gone to him to reiterate it. Do they not know how that makes me feel? I hate it. It's as if they're thinking, "well, if I mention it to his boss, too, he HAS to do it" - grrr.
 
Last minute - As mentioned before, I have quite a full day most days. Jobs pile up and I work through each one in turn. Sometimes, I'm booked or I book myself into a particular lesson to work on something if a room is free. Today, for example, I have been quite booked up. Little jobs that crop up between those bookings are fine. Absolutely no problem. It's the "can you set this up in this room" literally with minutes to spare that I'm not so keen on. It's expected that I can do a job in seconds when it requires 10/15 minutes. It's perceived that I have nothing else to do so, at a click of the fingers, I can be there doing anything for anyone. This particular job ate away into about 15 minutes of my first booking putting the rest of my day out.
 
Last but not least... I burnt my toast at break :(
 
BYL.

0 comments: